BWT BestService in action

The BWT BestService is part of the BWT Water Filtration range, it's essentially a blank cartridge, an empty cartridge waiting to be filled with your chemical or solution. Coupled up with the BWT cartridge head and setup, it enables a quick, efficient and safer way to force descale into a boiler, tank or vessel.

The BWT water filter range is very popular in the UK coffee machine market along with a growing market fitted to various pieces of commercial catering equipment such as combi ovens, water boilers, glasswashers and other boiler equipped appliances. The BWT BestService a great choice for the service engineer to keep in the back of his van as it will directly fit the many installed BWT water softener setups. And if the current setup is not a BWT, no problem, with a BWT head, 2 hoses and 2 couplers you can break into any existing setup in minutes.

Do you currently offer a descale on a service?

Do you offer your customer a descale on a service? How do you actually descale the water boilers? Or do you ever descale the boilers? Well now its actually possible without the hassle and it will give you the edge over your competitors. As service engineers we all know that a heating element covered in scale doesn't operate efficiently, scaled boiler vessels and probes cause numerous issues and in general equipment is overall less efficient.

By installing the BWT BestService inline of the water supply and filling the BestService cartridge with a descale solution will allow you to descale your equipment safely. Simply attach the BestService cartridge filled with a descale solution (in the below video we used a red descale solution so we could see when its been forced into the boiler) and operate the machine as normal. When a dishwasher runs a cycle, on its rinse cycle the descale will enter the boiler and will be subject to the boilers heat, the heat inside the boiler will accelerate the descaling process. Depending how badly scaled the boiler is, you may want to remove the wash/rinse arms on descale to allow chunks of limescale and calcium to pass, although you may want to allow one cycle to run through the arms to descale them inside. The longer the descale solution sits in the boiler the more it will break down the scale.

After you've finished your service, simply drain the equipment, refit the original hoses / setup to the dishwasher, run a dummy cycle to flush away the descale and that's it. The same process can be adopted to combi oven boilers, water urns, coffee machines, basically anything with a boiler.

Saves time, saves money, safe and easy to use...

And the beauty of this system is its safe to use for the engineer, it can be working while you carry on the rest of the service, you can show the customer the scale residue coming from the boiler, less time wasted on descaling and no more stripping equipment down reducing the costs for both you and the customer. For a small investment, the savings are great and customer satisfaction will be guaranteed.

To purchase the BWT BestService click here.

As part of Houno's commitment to manufacture world class ovens, the need for the correct water filtration is essential to backup the longevity and durability of their ovens. The water filter will be part of Houno's 4 year warranty, the water softener must be changed at timed intervals for any warranty to be honoured. Any oven which has a poorly maintained filtration solution or fitted with a filter not recognised by Houno could have the warranty voided. The water filter check and water test will be part of the yearly service that must be carried out by an authorised agent each year whilst the oven's under warranty.

As Houno are still in the trial stages, it is rumoured that June this year could see the rollout of BWT's filtration systems in the UK. When a decision has been made, replacement water filtration cartridges will be available to purchase from OTS on a next day service. There may be more than one type of cartridge available depending on the hardness of your water, all available types of filter cartridge will be displayed on the OTS website soon.

If you currently have a BWT water filter system fitted to your Houno oven and need replacement filters, contact us today and we will be happy to help.

This will cover the Houno Visual Cooking II handles used on both Visual Cooking I and II ovens as the kit contain both a catch for Visual Cooking I and II.

30421088 handle for VCI & VCII R+L complete.

30421087 Spring for VCI & VCII R+L complete.

The above mentioned part no´s. replace all previous part numbers, further more will part no. Houno 30421088 replace part no. Houno 30420013.

Please note that the new spring always need to be mounted with a new style catch.

With a complete understanding of how important parts identification is to field service engineers, we wanted to create something that was not only easily navigated on a desktop PC but something that works just as well on hand held devices for when engineers are out in the field with nothing but their mobile phone or tablet device. This website automatically resizes and reorganises its data depending on what screen size it's viewed at making it the perfect choice for field service engineers and mobile agents.

We truly believe that with our responsive design and second to none filtering system backed by our technical download area and excellent service, you will have all the information you need to offer your customers an excellent service.

Our live stock feature will be added very shortly as well, which will show all logged in customers our current stock holding.

As we continue to develop our website we would welcome any suggestions from our users to help us make it better. We hope that you find our website informative and easily navigated and we hope to bring you some new features in the near future!

Thanks for looking, keep checking back for updates.